Measuring the Profitability of Corporate Relationships
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Measuring the Profitability of Corporate Relationships

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Published by McGraw-Hill Companies .
Written in English


  • Banks & Banking,
  • Business / Economics / Finance

Book details:

The Physical Object
Number of Pages128
ID Numbers
Open LibraryOL12023325M
ISBN 101555200303
ISBN 109781555200305

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When calculating gross profit, you deduct cost of sales but not operating or other expenses. How net income is measured. Net income (also known as profit) is the difference between revenues and all expenses, including cost of sales. Investors and managers often refer to net income because it provides a single bottom-line number to measure a. Not necessarily so says the author of two books on CRM, who in this article makes the important point that satisfied customers can defect but customers who have a strong relationship rarely do. While many companies invest a great deal of money in building close relationships with profitable customers, their efforts are often unsuccessful. Measuring Profitability. The target for most businesses is an increase in profits. The key metrics to assess profitability are: Operating margin; Gross profit margin; Net profit margin; Return on capital; Measuring Customer Loyalty and Retention. The more you know about what your customers need, the easier it’ll be to handle increased numbers. Corporate Image: A Strategy for Enhancing Customer Loyalty and Profitability," Journal of South African Business Research, Vol. (), Article ID , DOI: / Research.

Search the world's most comprehensive index of full-text books. My library. Banks with profitability>= average have a relatively lower share of assets in Corporate/ Wholesale Banking segment vis a vis the rest The listed banks, that that deliver better profitability experience higher valuation – measured in terms of Price/ Book (P/B) multiple at which their shares trade High-performance banks and banks dedicated to. This book is a Swedish institution that deserves wider international acclaim. It portrays the firm as a financial system with a number of inter-relationships between 1) the acquisition and generation of resources, 2) the capital needed for the ongoing business operations and for growth initiatives and 3) the corporate value that is generated by the s: 1. The performance of firm is a relevant construct, in strategic management research, across the globe and frequently it is used as a dependent variable.